Everything we know about Cornerstone on Demand and Storyline!

Hi Kate,

Since you're using Cornerstone On Demand (CSOD), I wanted to share this tip from Steve Flowers. If you're having further trouble tracking a Rise 360 course in CSOD, our Support Team can help!

I posted an issue I'm having as a new topic here...but thought i might be able to get a quicker reply on this discussion: 

Has anyone run into an issue using the lightbox functionality with CSOD in IE?

I have created courses using lightboxes and they work perfectly in Chrome but when you click the lightbox link in IE, the window collapses to the background (doesn't close or crash, just moves to the background) and my end users are assuming the course is crashing and trying to start it over. I haven't been able to find any evidence that this is a known issue or if it's just something happening with our CSOD. 

We are using IE version 11.0.110 

Hi All,

I have been working with SCORM Cloud, Articulate, and Cornerstone for months trying to get to the bottom of why the number of attempts doesn't work in Cornerstone SCORM 2004 reporting.  I finally give up as this is the answer from Cornerstone:

“The engineer said to pass on:
cmi.exit = “normal”;
adl.nav.request = “exitAll”;
API_Obj.Terminate(“” );

The line adl.nav.request = “exitAll”; is necessary on CSOD. Without explicitly doing "exitAll" like this, CSOD defaults nav request to "suspendAll", which results in bookmarking rather than incrementing the attempt number on subsequent launch.

As we said earlier, per the SCORM standard, it looks like it's one or the other: exiting (clear bookmarks and start another attempt next launch) or suspending (bookmark and continue this attempt next launch).”

Basically, they are saying if you want people to pick up where the left off in an eLearning, then you can't get number of attempts in Cornerstone.  It all has to do with the way Cornerstone is reading the SCORM file, and they have chosen to read it differently then most LMS's.  For example, I uploaded it to SAP Litmos and SCORM cloud, and I can see the number of attempts easily in reporting.  

I just wanted to pass this information along in case anyone else has worked on this problem as well. 

Note also that CSOD does not play well with Quizzes built into a Storyline... or any other Tools Exported modules. We found that if a course was created and completion was based on Quiz completion percentage score used on Quiz slides, it was hit and miss if the completion information was getting picked up by CSOD. I discovered this when all of the Red listed modules had the same structure of completion based on quiz results.

What do do now is remove any SCORM completion based on failed/passed etc and only use questions in a module for re-enforcement purposes and then set the completion based on slide completion or lately we might add the Completion Trigger and only have it on the last slide.

We then test the users using the CSOD Test Engine. When the user completes the module they then get an automated email to do the test. They then get the full completion once the test has been passed. Since we moved to this process, all issues have ceased regarding the incomplete status even when it was complete based on achieving a pass score.

This is not confined by the way to Storyline, it also applies to any development tool SCORM output setup.

I was in San Diego at the Cornerstone Convergence a few weeks ago and I mentioned it again still no explanation from them.

(I do not always trust Scormcloud either by the way :) )

My company has a course that was published to CSOD. It recently started freezing when the user gets to slide 30/31 (very frustrating). I tested the course out on SCROM Cloud and didn't run into any issues. Aside from text content, there is a short audio file. What is the possible reason why this is happening and does anyone have a solution? Thanks!

We have a client who is new to Cornerstone. We've supplied them with 2 files for a course; one scorm package is the main course file, and the second scorm package is the quiz. They are telling us it isn't possible to have the quiz separate. Is this true? If it can have both in a single course, do you have any advice on how they can build this course in their Cornerstone system? We've never been in Cornerstone, so we aren't sure how to guide them, or if they are correct and it simply isn't possible.

Having an issue uploading a course and am getting a "Resource file does not exist" error for the imsmanifest.xml....I tested it in SCORM cloud and it worked fine and said the imsmanifest looked great. Any ideas what I can do to fix my file?

UPDATE Figured it out...had an attachment whose filepath was too long and contained a foreign character (it's a company policy that had to be presented in english and spanish). Shortened the filepath and removed the 1 accent in the filename and the issue resolved. Found the solution here: https://community.articulate.com/discussions/articulate-storyline/trying-to-upload-published-course-in-saba-yeilds-this-error

Re the comment posted by Chris about a year ago:

Instead, setting cmi.exit="normal" will indicate that the LMS should begin a new attempt with a new set of run-time data on the next launch of the SCO. This should then allow the quiz data to log each attempt.

Does anyone know where this is set?  I have looked at the imsmanifest file as well as some of the js files in the lms folder within a SCORM2004 package but could not find an exact match for the 'cmi.exit=...'  reference.  A lot of different ones which refer to suspend but not this exactly.   I would like to test this to see if we can get multiple attempt data to generate to our reports. 

Any advice would be greatly appreciated.

Hoping Steve Flowers sees this.
I'm having an issue where JavaScript runs perfectly in my HTML5 published course on Cornerstone IF I open it through Chrome. However, if I open through IE, none of the JavaScript functions.  This is standard "Pull user name" and "get computer date" JS... nothing fancy. 
Published as SCORM 1.2.  Wondering if 2004 would resolve this?

Thoughts?

I think that's a normal error (odd way to put it:)). Do you have a .story file without content but with your script that you can send over? Will give it a test to see if I can figure out why it's not working in IE.