Forum Discussion
KeithLowe
8 years agoCommunity Member
Hangs on Cleaning up Temporary Files
Any idea why Presenter Studio360, while publishing, hangs when it is cleaning up temporary files? I had this issue with another course and submitted it to Articulate Support. This particular proje...
AshleyT-Pollard
8 years agoStaff
Hi Keith,
No apologies necessary - and I can certainly understand how travel interferes with a normal schedule. With a bit of digging based on your comment here about paying for a support conference, I was able to find at least one. Our team is going through the few others you submitted to compile information and then they'll be in touch via email to determine next steps. Please keep an eye out for an email from Support@articulate.com