Forum Discussion

ChrisCole's avatar
ChrisCole
Community Member
8 months ago

issue with Always Resume redux

Back in December we were seeing issues when we have Resume set to "Always resume" - page number is always 0, drag and drop not working, hyperlinks not working , et cetera...

Articulate released an update that addressed those issues.

However, we just started seeing a new audio issue when we have Resume set to "Always resume" . If the learner leaves the module, then comes back into the module, you cannot hear the audio. If you click on the seekbar, or click a button on the screen, then the audio can be heard again.

I submitted a Support ticket.

  • ChrisCole's avatar
    ChrisCole
    Community Member

    Update: We see this in both Modern and Classic players. We see it in older modules that did not have a problem before.