Forum Discussion

IanMonk's avatar
IanMonk
Community Member
6 years ago

Lightbox flickers when opened

I'm having an issue where lightbox slides flicker/flash white when they are opened. Has anyone experienced this before?  I'm running the latest version of Storyline 360. Published to HTML5 and vie...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

RenGomez's avatar
RenGomez
Staff
5 years ago

Hi Tom,

Thanks for letting us know you're running into this too, and I'm sorry it's causing issues for your course! I'll be sure to share those additional details with our team that transitions cause even more obvious flashing.

To update the conversation, we've discovered that the lightbox flickers as well in the Modern Player as of Update 40.

I'm sorry I don't have a timeframe for a fix, but I will be sure to jump in here when there's any progress to share.

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