Forum Discussion
Lightbox flickers when opened
- 2 years ago
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Just discovered I'm having this issue in the Modern player as well - very disappointing to discover it's been a known bug for all this time and still hasn't been fixed. Articulate Staff - any updates?
- JoseTansengco3 years agoStaff
Hello Heather,
Sorry to hear that you ran into this issue. The bug associated in this discussion is still open and we don't have any new updates to share.
With that being said, I'll be glad to take a look at your project file so I can confirm if you are being affected by the same issue, or if the behavior is being caused by something else. Would you be willing to upload a copy of your project here or privately through a support case so we can take a look? We'll delete it when we're done!