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DavidWard-bb688's avatar
DavidWard-bb688
Community Member
3 years ago
Solved

LMS SCORM upload language issue,

Could someone please assist me with the issue?

How do I do this?

No Language defined in the imsmanifest.xml file of the WBT

rise 360

6 Replies

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  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    3 years ago

    Hi David,

    Thanks for reaching out! I understand you are seeing a "No language defined" error when trying to upload your SCORM package to your LMS. I’m happy to get this sorted out with you! Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.

  • NaomiPusch-6dcb's avatar
    NaomiPusch-6dcb
    Community Member
    2 years ago

    During testing we find that the course we published to our LMS does not have the language defined, but we see that it is set as English in Rise. What file can I check in the published SCORM package to see if the language is set and it's an issue with the LMS?

    • hazelB's avatar
      hazelB
      Staff
      2 years ago

      Hi Naomi! I understand that you are encountering the same issue. Have you tested your course in SCORM Cloud? 

      If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 

      If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate. 

  • NaomiPusch-6dcb's avatar
    NaomiPusch-6dcb
    Community Member
    2 years ago

    Thanks Hazel. I am not allowed to upload course files to the SCORM Cloud. Can you tell me what I should be looking for in the published SCORM files to check myself? Or please feel free to reach out and I could show you. 

    • CNavarro's avatar
      CNavarro
      Former Staff
      2 years ago

      Hi Naomi,

      We would love to have one of our support engineers work with you on this. Feel free to start a support case here: Submit a Support Case

  • EricSantos's avatar
    EricSantos
    Staff
    19 days ago

    Hello everyone,

    I’m excited to share that we’ve released a new update for Rise 360! 🎉 

    This update resolves the issue where Rise content was loading without language metadata in the course’s manifest. Since Rise 360 is a web app, there’s nothing to install—new features and fixes are available immediately. However, you may need to republish your course for the update to take effect in your published courses.

    Let me know if you have any questions about this update or the issue you reported.

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Could someone please assist me with the issue?

\n

How do I do this?

\n

No Language defined in the imsmanifest.xml file of the WBT

","body@stringLength":"191","rawBody":"

Could someone please assist me with the issue?

\n

How do I do this?

\n

No Language defined in the imsmanifest.xml file of the WBT

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Hi David,

\n

Thanks for reaching out! I understand you are seeing a \"No language defined\" error when trying to upload your SCORM package to your LMS. I’m happy to get this sorted out with you! Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.

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During testing we find that the course we published to our LMS does not have the language defined, but we see that it is set as English in Rise. What file can I check in the published SCORM package to see if the language is set and it's an issue with the LMS?

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Hi Naomi! I understand that you are encountering the same issue. Have you tested your course in SCORM Cloud? 

\n

If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 

\n

If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate. 

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Thanks Hazel. I am not allowed to upload course files to the SCORM Cloud. Can you tell me what I should be looking for in the published SCORM files to check myself? Or please feel free to reach out and I could show you. 

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Hi Naomi,

\n

We would love to have one of our support engineers work with you on this. Feel free to start a support case here: Submit a Support Case

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Hello everyone,

\n

I’m excited to share that we’ve released a new update for Rise 360! 🎉 

\n

This update resolves the issue where Rise content was loading without language metadata in the course’s manifest. Since Rise 360 is a web app, there’s nothing to install—new features and fixes are available immediately. However, you may need to republish your course for the update to take effect in your published courses.

\n

Let me know if you have any questions about this update or the issue you reported.

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