Forum Discussion
New in Storyline 360: 64-bit App
Creating media-rich and other complex projects in Storyline 360 just got better. Thanks to the 64-bit app you'll enjoy faster authoring and increased stability no matter what you've got in the works.
As of May 2024, 64-bit Storyline 360 is the default Storyline version in the desktop app. That means you get enhanced stability, performance, and memory access with no extra steps.
Excited to check this feature out? Articulate 360 subscribers can access 64-bit Storyline 360 right away. And if you want to try this highly-requested feature but don't have Articulate 360, just start a free 30-day trial. For more details about 64-bit Storyline 360, check out this article: Storyline 360: 64-bit App.
Hi, everyone. We appreciate all your valuable feedback on 64-bit Storyline 360!
As of May 2024, this app is no longer in beta. You can still share your experience in this discussion or the feature request form.
Hi Daniel!
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- JerryOzbunCommunity Member
I am very happy to see you finally coming up to speed for x64 architecture, but right now I cannot take advantage of this verison.
X64 is opening my sims fine, however the x64 version is missing the "Action Fine Tuning" option and I use this pretty heavily in certain simulation types. Opening the same simulation in the non-x64 version I still have that feature.
Hi Jerry!
Thanks for reaching out and sharing the feedback!
Screen recording in 64-bit Storyline is still under development and we've been tracking an open feature request related to this functionality. I've included you in the feature report so you can be notified as soon as we have updates to share.
Have a great rest of your week!
- MatthiasLohr-9dCommunity Member
Maybe it was naive to hope that the 64bit update would come with other improvements. Storyline looks and feels just as old as ever. No high DPI Mode for 4K & 5k Monitors. It looks like sh*t on a high res Display. And of course no Mac version.
I now try to avoid it as much as possible and only use it when someone explicitly requests Storyline for a course. Which fortunately happens less and less often.
Hello Matthias!
Your feedback is helpful and essential as this is just the initial beta version of Storyline 360 64-bit. Our Engineering team is continuing to monitor this discussion and will reach out with any follow-up questions on your requests.
- TomStrancaricCommunity Member
Unfortunately, I can't get past the splash-screen on start-up. SL x64 just closes without error. All SL processes terminated in Win 10.
Hello Tom!
I've opened a support case for you so our Support Engineers can work directly with you. With the beta, we want to ensure we have as much feedback as possible to continue enhancing this version of Storyline 360. You'll hear from our team shortly!
- TimHillierCommunity Member
I am having the same issue as Tom. Just testing in a new Windows 11 instance in Parallels and it starts, shows first screen then all processes stop. The first time it didnt even show the opening screen. I have reinstalled and restarted a couple of times. Now it shows the screen and then quits. It is working fine on my Windows 10 instance, just not in this testing of Windows 11. This is my first time working with Windows 11 so I could be doing something wrong with it as well.
- KyleSmith-4abfcCommunity Member
Same issue as Tom S. I'm running Windows 10 Home 22H2 Build 19045.3803 in VirtualBox 7.0.12 on Ubuntu 22.04.3 if that helps anyone who reads this.
x64 splash screen, then it goes away. And nothing. I did uninstall, reboot, reinstall to the same result.
32-bit seems to be working fine still.
- RussLowderCommunity Member
So glad to see this improvement. Definitely faster. I've been using now for two weeks and really like having the improved stability and access to more memory. I'm encouraging the other members of my team to use x64 since all of our computers are 64 bit. I agree with the comment that a slightly different app icon would be helpful. Nice job folks!
Hi Russ!
Thanks for reaching out and sharing the feedback! So glad to hear you and your team are enjoying 64-bit Storyline!
Have a great start to your week!
- JerryWoodrow-2eCommunity Member
When I either create a new course (in 360x64) or open and previous course (created in 360) and check the Help/About it does not show that it is using the Storyline 360 x64 version. Am I missing something? I
Hi Jerry!
Happy to help with this!
Would you be comfortable sharing a screenshot of what you are seeing when you access the Help/About window in 64-bit Storyline 360? On my end, a small 'x64' is displayed next to 'Storyline 360'.
Looking forward to hearing from you!
- JerryWoodrow-2eCommunity Member
It does show the x64 initially, however when re-launching the course, it reverts back to just Storyline 360.
- JerryWoodrow-2eCommunity Member
Thanks Jose, that worked.
- JerryWoodrow-2eCommunity Member
Jose
- KaamDeirCommunity Member
Storyline 360 now offers a 64-bit app in beta, providing faster authoring and increased stability for media-rich projects. To access this version, update your Articulate 360 desktop app and install the 64-bit Storyline 360 labeled as beta. Subscribers can use it immediately, and non-subscribers can try it with a free 30-day trial. Share your feedback as it's still in beta, helping refine the feature.
Thanks for sharing your input to the community, Kaam! I can confirm what you shared. New customers can start a trial here. They can start a support case with this link if they encounter any issues.
Enjoy the holidays! 🎉