Forum Discussion

GiovanniFinotto's avatar
GiovanniFinotto
Community Member
12 months ago

Problem with moodle 4.3

Is it possible that Storyline has compatibility issues with Moodle 4.3+? I'm having trouble with lesson tracking. The student finishes the lesson, the scorm is completed, but it is not possible to a...
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KellyAuner's avatar
KellyAuner
Staff
12 months ago

Hi Cristina,

Thanks so much for reaching out!

Have you tried testing your course with SCORM Cloud to determine if the issue is specific to Moodle or your file? If your course works properly in SCORM Cloud, it's likely a LMS-related issue. You can try enabling the LMS debug logs for your course to learn more about the behavior, or connect directly with your LMS administrator for further assistance.

If you are able to replicate the behavior in SCORM Cloud, I'd like to connect you with our Support Engineers to take a closer look at what's going on!

  • GiovanniFinotto's avatar
    GiovanniFinotto
    Community Member
    12 months ago

    Hi Kelly,

    Thanks for you help. The scorm has been tested and is correct. I have also enabled LMS debug and I don't see any possible errors (I'm the administrator of the platform). The error is given by the incompatibility of these scorms with Moodle version 4.3 if the scorms have the option "activity completion" in moodle setted on passes or completed.

    As Amanda writes: "the problem seems to be when the next activity has restrictions set to only unlock after the student has completed the previous lesson. It never unlocks. "

    I think it's a very big problem that, at the very least, should be reported to users who create courses with a lot of lessons, a lot of scorm packages and who want to have the platform always up to date. It's causing me serious damage with many institutions using my courses, for example and I've to advice to return to the an old version of moodle (4.2 is ok).

    Thanks

     

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