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EQSLearningCent's avatar
EQSLearningCent
Community Member
3 years ago

Prompt to Resume or Always resume not working correctly

Hi everybody,

I've created a large course in Storyline 360 and tried every solution I saw here and in some forums, to make my Resume function work. Our platform is Moodle, I've even separated the slides in two files so that the size is smaller.

When I run through the course and close it, when I re-open it always takes me back to a random slide I saw early on, not the one I ended at. I've tried finishing modules to test this and the same happens. Tried both player functions, Prompt to Resume and Always Resume and it doesn't work correctly.

Tried saving in Scorm 2004 and nothing. Tried changing the code on the LMS and nothing. Is there any other option I can try?

 

Thank you so much!

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, EQS.

    Thank you for reaching out!

    I'd start by uploading the project to SCORM Cloud and testing it there to rule out LMS issues. Check out this step-by-step article!

    If it works as expected in SCORM Cloud, I would advise you to reach out to Moodle for more information, as it can be the settings on their end. 

    If you need help testing, please contact our support engineers through a case. 

    Let me know if this works!

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