Forum Discussion
Publish to Video is Slow
Hi,
I am trying to publish an 8 min Articulate Storyline 360 video and it is taking over an hour. Is there any way to speed up publishing of these videos?
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
I am also encountering this problem. Publishing to video is excruciatingly slow with the latest version of SL360 (3.47.23871) on a very fast Windows 10 PC. However if I publish using the older version (3.36.21289) that is running on my slower Windows 8.1 PC, there is no issue!
I have looked at what is going on behind the scenes using Microsoft's Resource Monitor and it suggests that there are two background process that actually do the donkey work called Articulate.PublishToMp4.exe and encoder.exe. Tellingly when I publish with v3.36, the CPU usage of these processes are around 5% and 25% respectively. However with v3.47 the figures are 3% and 4%. Now whilst this is on a faster PC it strongly suggests to me that encoder.exe is not working properly and that this is the source of the problem.
Unfortunately this issue does not just affect pure video publishing but also standard HTML5 publishing for projects that include video, which for me at least, means pretty much all projects. So I do hope the problem is addressed ASAP.
