Forum Discussion

GordonLam-861f1's avatar
GordonLam-861f1
Community Member
3 years ago

Rise fonts in Safari after ios15

I have recently upgraded to the new iOS 15. It seems that my existing Rise courses are not using the fonts I have under settings, which in this case is Raleway and Roboto, and are instead defaulting...
Rise 360
hazelB's avatar
hazelB
Staff

Hi Gordon!

I see that you have case 02922818 handled by Carlo,  one of our technical support engineers. Glad to hear that your issue has been resolved already.

KarinRex's avatar
KarinRex
Community Member
3 years ago

It has not been resolved. The multiple fonts are still an issue.

Sent from my iPadMinnie
Karin Rex
Geeky Girl LLC

  • hazelB's avatar
    hazelB
    Staff
    3 years ago

    Hi Karin, I was referring to Gordon's support case. Did you also open a support case with us?

    • KarinRex's avatar
      KarinRex
      Community Member
      3 years ago

      Yes.

      Sent from my iPadMinnie
      Karin Rex
      Geeky Girl LLC

      • hazelB's avatar
        hazelB
        Staff
        3 years ago

        I see that Phil Raymundo is handling your case, 02883530, and has replied back to you that the multiple fonts issue is being investigated on. 

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