Forum Discussion
ChiaraPressenda
3 years agoCommunity Member
Rise keeps logging me out
Hello,
I've just sign up for a free trial. When I log in and attempt any action (select template, view template, start blank course, etc) they system logs me out.
I tried opening Rise in Chrom...
hazelB
3 years agoStaff
Hi Chiara! So sorry to hear that Rise keeps logging you out.
Please try the following:
-If you are connected to VPN, please try to access Rise without VPN connection, is the behavior the same?
-Please make sure that your browser is updated. Once updated, restart your browser and try to see if the behavior is the same.
-Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Sometimes plugins cause odd behavior, Do you still get the same issue when in Incognito?