Forum Discussion

GouseShaik-0ceb's avatar
GouseShaik-0ceb
Community Member
3 months ago

Rise SCORM package unable to upload on LMS

Published Rise course with SCORM 2004 4th edition and tried uploading the same on Workday LMS and SCORM Cloud. The upload process is taking forever and in-progress. After a long wait what we get to see is a message stating the upload failed.

 

Rise 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    3 months ago

    Hi Gouse, and thanks for reaching out!

    I see that you’ve connected with my teammate, Jan. You’re in great hands! We’ll continue the conversation in your support case.

    If anyone is experiencing a similar issue, a good first step is to test your course in SCORM Cloud. This will help determine if the issue is LMS-related or specific to your course.

    • If the course doesn't work as expected in SCORM Cloud, I recommend sharing your file with our team in a support case for further troubleshooting.
    • If the course plays in SCORM Cloud but not your LMS, you can try using a different browser or reach out to your LMS provider directly.
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