Forum Discussion
Rise "Something Went Wrong"
Help! I'm getting a "Something Went Wrong" error in Rise every few seconds. The error message is attached. I'm really unable to do anything.
I can confirm this problem affects one particular eLearning course (as well as copies I make of it) but not others. I've begun deleting certain blocks within it, but this has not helped. The problem doesn't seem to occur when I'm on the landing page, it only occurs within the lessons.
Hi George,
In our team we've experienced this and its been completely random.
It will happen to one team member but not another working at a nearby desk.
It happens across all of our courses, not just some. Occurs no matter the block type.
I agree that it only happens while editing Lessons, and not on the course landing page.
It will stop as randomly as it started.
Were you ever able to open up the course again that was giving the error messages? We're having that same issue right now.
Unfortunately I'm experiencing the same issue with Rise now. It's been happening for almost a week now. I note the last post on this discussion was 1 year ago. Your assistance would be greatly appreciated as I am working with a very tight deadline.
Hey everyone! I'm happy to let you know that Rise 360 should be working normally again. Let me know if you're seeing otherwise.
Hey folks, I'm so sorry for the trouble. We have a status for Rise 360 here, and we'll share an update here too once we're in the clear.
Thank you, Crystal.
This is not fixed.
I'm also having the same issue. I was editing my course, then got the error message now none of my Rise courses will load, just the spinning wheel.
Same here...course images wouldn't upload, refreshed, now courses won't load
I'm having same issue at the moment.
I just had this issue happen this morning, I got the error message and then lost my work from the past 10 minutes.
Hello again! Editing in Rise 360 is now working normally, and we're continuing to monitor performance carefully.
