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SteveJones's avatar
SteveJones
Community Member
8 years ago

Storyline crashes on preview or publish

every time I try to preview or publish a certain .story, Storyline crashes and I get an error report:

<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<FirstName />
<LastName />
<EmailAddress>redacted</EmailAddress>
<MachineName>redacted</MachineName>
<HardwareId>redacted</HardwareId>
<Message>TimeSpan does not accept floating point Not-a-Number values.</Message>
<StackTrace> at System.TimeSpan.Interval(Double value, Int32 scale)
at gf.g()
at gf..ctor(Shape A_0)
at Articulate.Design.Shape.AddPlayerEventsCore(IPlayerService service, IPlayerTimeline timeLine, bwStageObject stageObj)
at Articulate.Design.Shape.Articulate.Player.IPlayerShape.AddPlayerEvents(IPlayerService service, IPlayerTimeline timeLine, bwStageObject stageObj)
at Articulate.Player.PlayerContentPublisher.a(IEnumerable`1 A_0, bwSlideBase A_1)
at Articulate.Player.PlayerContentPublisher.CreateSlideObject(IPlayerSlide slide, bwISlideContainer sceneobj)
at Articulate.Player.PlayerContentPublisher.CreateBridgewaterSlide(PlayerWriterSettings settings, IPlayerSlide slide, bwISlideContainer sceneobj)
at Articulate.Player.PlayerContentPublisher.CreateContentScenes(PlayerWriterSettings settings, IPlayerContentProvider contentProvider)
at Articulate.Player.PlayerWriter.WriteContent(IPlayerContentProvider contentProvider, Nullable`1 merged)
at Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at Articulate.Design.Publish.TargetContext.PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at Articulate.ComponentModel.STABackgroundWorker.a(Object A_0)</StackTrace>
</ErrorReport>

any idea on how to fix? thanks, Steve.