Forum Discussion
Video gets resized with Safari on iPad
We created a quick introductive video for our modules. We never had problems with that when testing it on multiple devices: plays just fine with no compatibility or size problems at all.
This is h...
Hi Daniele!
It sounds like you hit a snag with videos from your Storyline course being resized when viewing the content on an iOS device. I'd be happy to help with that!
Testing the behavior on my end (via Storyline 360 version 3.81.31200.0) I built a sample file with video, published it to Web/HTML, and accessed the course via Safari on my iPhone.
Whether I viewed the course in vertical, or landscape mode, the video size adapted to the screen size of my device successfully. Everything was working as expected!
- Can you please clarify if you were testing the course in an LMS environment or web server?
Also, it would be helpful to take a closer look at the file that's giving you trouble. Would you mind sharing a copy here in the discussion or privately with our support engineers?
In the meantime, I would suggest upgrading your Storyline 360 application to our current version and republishing to see if that improves the issue!
Looking forward to hearing from you!
