Forum Discussion
Videos play over one another
Hello! We created some Storyline 360 videos and imported them into a Rise 360 course. Sometimes multiple videos play at the same time. How do we prevent this? If a learner presses the Continue button before the video has finished playing then the next video starts playing right on top of the one that is already playing. I changed the settings for the Continue button to require that the previous block be completed before the continue button can be activated. However it only appears to require the user to START the video, not complete it. Is the only remedy to make sure we only have one video in each Lesson? We have a few lessons with multiple videos but we can break them up if we have to. Thanks tons for your help!!
Hi there, Pauline! I'm seeing the same thing from my side. If the learner submits their answer without first pausing the video, the audio will continue playing when they visit the next question. I'll have our team take a look at this behavior, and we'll let you know if we make any changes that will help resolve this!
Hello, I am having the same issue. I have 6 videos with NO knowledge check attached to them using a Rise Interaction. The user has to advance to the next slide to view the next video. If the first video has not completed and the next one starts, the first video does not pause itself. Any tips on how to solve this.
If this is in Storyline where the videos are playing, you need to create an advanced trigger that pauses the screen or stops playing completely. If you are doing both SL block and KC through Rise, you need to setup a continue button that is setup that the SL video has to complete before they can go on to the next part in Rise.
