Forum Discussion
You are offline. Trying to reconnect... message when viewing course on LMS
Hi there. We are encountering circumstances where folks are viewing SL courses on our LMS and get this message. If they close out of the course and relaunch it doesn't seem to be tracking their pr...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!
One enhancement we’ve included:
The lost connectivity alert is now optional. Turn it on in the player properties.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Lucia, and welcome to the E-Learning Heroes Community! So glad you're here! 🥳
Sorry to hear you're experiencing this issue!
I wanted to let you know that we have released a new update this week for Storyline 360 (Build 3.74.30180.0)
As a first step, I recommend updating Storyline 360 to the latest version and publishing. Here's how:
Additionally, we recommend testing the behavior of your course in SCORM Cloud to see if the behavior is isolated to your LMS. You can test your course in SCORM Cloud, which is an LMS that we use for testing as well. Here's how:
Please let us know if this helps! Looking forward to hearing from you!
