Forum Discussion
You are offline. Trying to reconnect... message when viewing course on LMS
Hi there. We are encountering circumstances where folks are viewing SL courses on our LMS and get this message. If they close out of the course and relaunch it doesn't seem to be tracking their pr...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!
One enhancement we’ve included:
The lost connectivity alert is now optional. Turn it on in the player properties.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
You're right, it is rather ridiculous, but if you really need a course to be available, a band-aid approach is better than waiting for a solution from Articulate. We have not experienced any problems with our LMS (which is not SumTotal). We are experiencing this problem with courses published for web placed on an external-facing web server. Interestingly, the same courses run fine on an internal web server that is behind the firewall.
