In my first project using articulate review, I can make a comment, but it doesn't save. I've looked through all of the tutorials and there is nothing said about saving or another step after entering a comment to make it save as feedback. Please help?
That's a good idea about using a different email address-I'll ty that next time.
I used the correct published version..I suppose it's possible I forgot to press Enter each time I wrote a comment, but it will have to remain a mystery!! I'll make sure to press Enter in the future, and if the comments disappear again I'll let you know!
Yes, I like the post button. Some day, it would be nice to also be able to have paragraph breaks. And, more importantly, a warning when you try to move to a different slide that you will save your changes unless you post them.
Excuse me for chiming in, but I wanted to share that I have found that if you do "Shift +Enter" you can create breaks between paragraphs or separate lines on your own. When sending projects out for review, Iike to include a set of instructions and 'quick-tips' for such as the "Shift+Enter" trick on the first slide for the clients/reviewers. I have found it saves a bit of time and frustration.
We have run into the same issue with comments disappearing. We had a client spend several hours adding comments but they are not saved when we look. Is there a way to check if there is a backup somewhere of the review work our client completed? Assistance here would be greatly appreciated - obviously, the client is not happy.
It looks like I also responded to your other post here. Can you let me know the course title that you'd published to Review and I can start a case for you to work with our Support Engineers to track these down?
33 Replies
Hi Ashley,
Thanks very much for your suggestion.
That's a good idea about using a different email address-I'll ty that next time.
I used the correct published version..I suppose it's possible I forgot to press Enter each time I wrote a comment, but it will have to remain a mystery!! I'll make sure to press Enter in the future, and if the comments disappear again I'll let you know!
Thanks,
Anne
Hi Anne,
We also got you covered there - in addition to pressing Enter we added a handy Post button!
So you're definitely not the only one who may have been a little too excited about commenting (and forgot to press enter!).
Yes, I like the post button. Some day, it would be nice to also be able to have paragraph breaks. And, more importantly, a warning when you try to move to a different slide that you will save your changes unless you post them.
Thanks again.
All good feedback I can share with the team - thanks, Anne!
Hi Anne,
Excuse me for chiming in, but I wanted to share that I have found that if you do "Shift +Enter" you can create breaks between paragraphs or separate lines on your own. When sending projects out for review, Iike to include a set of instructions and 'quick-tips' for such as the "Shift+Enter" trick on the first slide for the clients/reviewers. I have found it saves a bit of time and frustration.
Hope that helps.
Christina
Hi Christina,
That really helps, thanks!
Anne
Hello,
We have run into the same issue with comments disappearing. We had a client spend several hours adding comments but they are not saved when we look. Is there a way to check if there is a backup somewhere of the review work our client completed? Assistance here would be greatly appreciated - obviously, the client is not happy.
Thank you,
Mamie
Hi Mamie,
It looks like I also responded to your other post here. Can you let me know the course title that you'd published to Review and I can start a case for you to work with our Support Engineers to track these down?
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