Aug 24, 2021
I renamed a Storyline file after I had published it to Review 360 and the reviewers had started making comments. When I published a new version using "Publish a new version of an existing item," the previous (unresolved) comments disappeared. I could see them under the "Feedback" tab but not next to the slide in the "Comment" window. When I restored the previous version, the comments showed up next to their slides like normal. I reversed the name change and renamed the file back to what it was when I initially published the training, but when the new version is published, even with the old name the comments are empty. Is there a way to make them show up again?