I am having some difficulty publishing some files to Articulate Review. They two sets of elearning files that are only 10 minutes long. They all contain similar content, based in ppt with animation and audio in .wav files imported. Some of them go right in to Articulate Review, but two do not. For the life of me I cannot figure out why. The file name is not too long and they are stored in My Documents/My Articulate Projects. Is there a way I can find if there is some element that is making the file name "too big?" Grrrr.
Sorry you're getting stuck! It sounds like you're already working locally, and it doesn't seem to be a firewall issue since you can publish other projects, so we can rule both of those out.
Could you share your Articulate Package with me? I'd like to try publishing it to Review on my end.
It looks like you might have sent me a published output. Can you send me an Articulate Package instead? Here's how:
Do one of the following, depending on your version of PowerPoint:
PowerPoint 2013 or 2016: Go to the File tab on the PowerPoint ribbon, click Share, and choose Articulate Package.
PowerPoint 2010: Go to the File tab on the PowerPoint ribbon, click Save & Send, and choose Articulate Package.
When the Articulate Presenter Package window appears, choose a Package Location. By default, the zip file will be created in the same location where your PowerPoint file is stored, but you can change it. Just click the ellipsis (...) button and browse to a different folder.
Modify any of the optional Package Notes and click Create Package.
When the Publish Successful window appears, you'll have an option to open the folder where the zip file was created. Click Close when you're done.
Thanks for sending over the package. I also saw the error message when I tried to publish the project to Articulate 360, so I'ld like our Support team to weigh in. I've opened a case for you (01076443)--be on the lookout for an email from Support@Articulate.com. We'll be in touch shortly!
9 Replies
Hi Michelle,
Sorry you're getting stuck! It sounds like you're already working locally, and it doesn't seem to be a firewall issue since you can publish other projects, so we can rule both of those out.
Could you share your Articulate Package with me? I'd like to try publishing it to Review on my end.
Thanks so much. I am sure there is some random crappy file in there...
Absolutely, Michelle!
It looks like you might have sent me a published output. Can you send me an Articulate Package instead? Here's how:
Hmmmm. Sorry. Try this...
Hmmmm. Sorry. Try this...
Hi Michelle!
Sorry, I don't see that your attachment came through. Could you attach it to the ELH thread by clicking the ADD ATTACHMENT button?
I am having this same issue with 3 of the 6 files I am doing...
But I am sure it is the same issue with each. Thanks for any help you can provide.
Michelle
Hi Michelle,
Thanks for sending over the package. I also saw the error message when I tried to publish the project to Articulate 360, so I'ld like our Support team to weigh in. I've opened a case for you (01076443)--be on the lookout for an email from Support@Articulate.com. We'll be in touch shortly!
You rock! Thanks!
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