I can't see comments on review Sep 16, 2020 By Valentina Carlone I recently published my work on Review, I receive the comments by email but when I open my work on Review I don't find any comments. I miss something? Thank you
Leslie McKerchie Staff over 3 years ago09/16/20 at 7:05 pm (UTC) Hi Valentina and welcome to E-Learning Heroes 😊 Thanks for reaching out and sharing what you are experiencing in Review 360. Are you taking a look under the Review or Feedback tab? Here's our documentation on how you can Read Comments. One other thought is that the Comment panel may be collapsed:
Winston Lewis over 1 year ago09/14/22 at 2:52 pm (UTC) I have the same issue. emails are coming through with no comments or feedback
Luciana Piazza Staff over 1 year ago09/14/22 at 3:01 pm (UTC) Hello Winston, So sorry you are experiencing this issue. I understand your frustration. I'd like to pass along this article that may be helpful. If my colleague Leslie's post did not provide a solution for you as well, I'd recommend opening a support case with our talented Support Engineers. That way, they can take a closer look at what you are experiencing. Hope this helps!
3 Replies
Hi Valentina and welcome to E-Learning Heroes 😊
Thanks for reaching out and sharing what you are experiencing in Review 360.
Are you taking a look under the Review or Feedback tab?
Here's our documentation on how you can Read Comments.
One other thought is that the Comment panel may be collapsed:
I have the same issue. emails are coming through with no comments or feedback
Hello Winston,
So sorry you are experiencing this issue. I understand your frustration.
I'd like to pass along this article that may be helpful.
If my colleague Leslie's post did not provide a solution for you as well, I'd recommend opening a support case with our talented Support Engineers. That way, they can take a closer look at what you are experiencing.
Hope this helps!