Review 360 file won't play

Dec 10, 2020

I published my latest course to Review 360 for my instructors to review and the file won't play. It works fine in Articulate 360, when I review it there. Have never had this problem before so wondering how to fix the problem.

1 Reply
Katie Riggio

Hi there, Amy!

I'm happy to extend a hand. Could you help me gather these key details?

  • Which authoring app did you use to publish the course?
  • What happens when you load the published output (e.g., blank screen, error message, play button)?
  • Which browser(s) are you and your instructors using to view the content? Here are the supported ones for Review 360.