Review not working anymore

So sorry you're hitting this snag in IE, Bérengère. I'm happy to help!

A few questions to start:

• Is this happening with multiple files or a particular one?
• What is the file type? Also, where is it being stored?
• Could you share your Review URL with us so we can take a close look? If the content is sensitive, you can upload it privately here.

Hi,

Thank you for answering.

It's hapening with all my files. It's SL360 files and I published them from local files.

Here is an example: https://360.articulate.com/review/content/fec22bfd-d526-467e-a706-b54426243153/review

 It's been 10 minutes I launched the file and it's still loading.

Have a nice day,

Hi Bérengère,

Thanks for the additional information. I was able to launch your file with ease via the link you shared, even in IE.

I know it's been a few days. Are you still running into difficulty?

Hello,

Thank you for your answer.

It's okay now. Our IT service updated IE and some settings were preventing us to open the courses. We fixed it.

If anyone else runs into this kind of problem, you should check that animation and audio are allowed in your advanced internet options.

Have a nice day,

Bérengère

Oh, good tips! Thanks for popping back in to share and glad that it's working as expected for you now.