A co-worker sent me a file to review in Review 360 with a password.
I tried entering his chosen password without success. I then tried to use my Articulate password and that did not work. I tried resetting my Articulate password and it still didn't work.
If so, that's the password that the Content Author set, so I'd confirm the password you were given with them. It's possible they changed it or forgot about something like case-sensitivity.
If you're being prompted to login with your email address, that would be your Articulate ID email and password and would allow you to leave comments.
3 Replies
Hi Christopher,
Are you seeing this password prompt:
If so, that's the password that the Content Author set, so I'd confirm the password you were given with them. It's possible they changed it or forgot about something like case-sensitivity.
If you're being prompted to login with your email address, that would be your Articulate ID email and password and would allow you to leave comments.
Ok. Thanks. I'll check in with the author. Maybe I'm reading the password wrong.
Thanks for your help.
Sounds like a plan, Christopher. Keep us posted!
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