Revoke Articulate 360 licence, what happens to their content on Review 360?

Jan 25, 2024

Hi,

Got the situation with someone leaving the team while they have content on Review 360 that is currently being reviewed.

If I take back their licence, what happens to this content, will it remain or be deleted?

I know that I can allocate all their Rise content to myself and preserve it.

Thanks
R.

1 Reply
Steven Benassi

Hi Rob!

It sounds like you had questions about managing a seatholder's content when they leave a Teams subscription. Happy to share some insight on this!

Online content a user creates with Articulate 360 apps is connected to their Articulate ID and considered personal content. Once they share the content with the team, it stays with the subscription until they unshare it.

When someone leaves your team, and their email is deactivated, you'll completely lose access to their personal content. In most cases, you should include their personal content when transferring to another team member to maintain control of your team's content and intellectual property.

You can read more about managing personal and shared content, here.

Please let me know if you have any more questions!