Upload speed on Review 360 unworkably slow

Jan 23, 2021

Hello,

I'm trying to upload my e-learning course to Review 360, but the upload speed is very slow (>3 hours for a 50 MB file) and Storyline even crashed several times before I was able to upload a single version of the project. I tried the WiFi at my workplace and my private hotspot connection, but didn't notice any significant difference. I performed a speed test at home of my connection and the upload data rate is supposed to be 12.85 Mbps, i.e. >1 MB/s. I don't understand where the problem is.

Can you please help me out?

Thank you, Ivo

1 Reply
Katie Riggio

Hi there, Ivo!

I'd love to look into the speed and crash with you, and I appreciate you sharing your results from Speedtest.net!

A few clarifying questions:

  • Do you run into trouble when using the connection at your workplace? Or, is this only happening on your home connection?
  • Do you see the slow publish with any file or just the 50 MB one?

And if you could share the file, we can publish it on our side and let you know how it goes. Simply use this case link.