What’s the best way to introduce Articulate Review to SMEs, especially those less comfortable with technology?

When I trialed this product, I enjoyed the fact that my SME's found it extremely to use.  I am lucky enough to work in proximity to most of them so I called a meeting and demoed it for them.  We collaborated on a test project and had no issues.  Thought it would be nice if anyone had any ideas if the SME's were not as accessible as mine were.

 

1 Reply
Trina Rimmer

Hi Scott. Thanks for your question.

I've also found that Articulate Review is easy to use, making it accessible to even the most tech-shy SMEs. That being said, here are a couple things you can do to eliminate any hesitancy they may have (especially when you're not in the same room with one another):

  • Give them an analogy they’re familiar with. Are they used to working in Google Docs? Have they tried using comments in Microsoft Word? Find out what they’re used to working with and explain how Articulate Review is similar.
  • Let them know that they’ll need to create an account. Articulate Review lets you configure the viewing settings for each course you add. You can make it accessible to anyone with the link or you can gate it behind a password. Either way, reviewers will need to create a free Articulate ID before they can comment on the course, so that Articulate Review can track who said what and send notifications to people who comment. It might be a good idea to give them a heads-up about this process.
  • Set up a meeting to walk them through the app. Some people are intimidated by any form of technology, however simple. Taking the time to walk them through the process can be enough to help them break through that fear and realize how easy it is.
  • Follow up with them after their first experience. After the first review cycle, make sure to follow up with your SMEs. It’s important to give them the space to ask questions to avoid any frustration or misunderstandings.

Articulate Review is extremely user-friendly, so I’m sure that SMEs will get the hang of it in no time. And there’s no doubt they’ll appreciate how much smoother the review process goes!

For more tips and tricks about getting started with Articulate Review, check out this article: 5 Steps to an Easier E-Learning Course Review Process.