Black box when loading SL block in Rise

Jul 30, 2020

Hi, when we use an SL block in Rise, there is always a black box appear with three dots while it is loading. What influence the length of time of that? I noticed some SL block loads very quickly, some very slowly, is that internet speed or there is something that can be done in the storyline to shorten that loading time? 

1 Reply
Alyssa Gomez

Hello, Andreas!

This article explains how Storyline slides are preloaded, and that includes Storyline blocks. If you're seeing slow loading, it could be due to a poor internet connection. I would suggest testing the Share link on several computers to see if there's any improvement in speed. We're happy to help you test that if you'd like to open a case. 

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