For a translation course, I tried to upload an XLF file, but it has been processing more than two hours and is still processing the file. Is this normal?
I have created a case for you to help with resolving this issue. Someone from our support team should be reaching out soon! For reference, you may also open a case directly with us here.
2 Replies
Hi Claire,
Thanks so much for reaching out. I see that you've opened a support case and that you are working with my colleague Matthew. You're in great hands!
We'll continue the conversation over in your case.
Have a wonderful weekend! ☀️
Hi Claire,
I have created a case for you to help with resolving this issue. Someone from our support team should be reaching out soon! For reference, you may also open a case directly with us here.