Uploading MP4 Files Dec 07, 2021 By Marianne Shovan Is anyone else having issues uploading an MP4 file in Rise? It is "stuck" on "Processing Video". It is only 21.3 MB. I am using Chrome.
Karl Muller over 2 years ago12/08/21 at 1:33 am (UTC) HI, There was a service outage earlier today that was impacting Rise, including not being able to upload content to Rise. See https://www.articulatestatus.com/ for the current status.
Hazel Bartolome Staff over 2 years ago12/08/21 at 3:19 am (UTC) Hi Marianne! I'm happy to let you know that the issue is now resolved and we've confirmed that all Rise services are performing normally. We're sorry for the trouble and thank you for bearing with us!
Marianne Shovan Author Hazel Bartolome over 2 years ago12/08/21 at 3:56 pm (UTC) Articulate Support is THE BEST!!!!! I told my team to bookmark www.articulatestatus.com so that we don't pull our hair out in the future!
3 Replies
HI,
There was a service outage earlier today that was impacting Rise, including not being able to upload content to Rise.
See https://www.articulatestatus.com/ for the current status.
Hi Marianne! I'm happy to let you know that the issue is now resolved and we've confirmed that all Rise services are performing normally. We're sorry for the trouble and thank you for bearing with us!
Articulate Support is THE BEST!!!!! I told my team to bookmark www.articulatestatus.com so that we don't pull our hair out in the future!