Since last week, I have the issue that clicking on a course link in Rise in order to edit starts a download instead of actually opening the link. Sometimes, the same even happens when I try to access rise.articulate.com.
I tried deleting cookies and chache, tried it in a different browser and in incognito mode - none of which solved my problem.
I only have this issue on Rise, opening links works on other websites.
Has anybody experienced this before and / or knows how to solve this?
I see you’ve contacted our Support Engineers and are working with my teammate, Darrell. You’re in great hands! We’ll continue the conversation in your support case.
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Hi Christina,
I see you’ve contacted our Support Engineers and are working with my teammate, Darrell. You’re in great hands! We’ll continue the conversation in your support case.