Custom Romanian Fonts in Rise

Thank you so much for your reply.

I inserted the image above. It was added as an attachment to the previous message, but I realized I can embedded in the message. 

The examples were taken from a course description in Rise.

Hi Anca,

Thanks for that image.

Was this only in the course description section, or did the fonts appear normally when adding text to say a quiz or a labeled graphic? 

Hi!

Everywhere in the course where you add text the fonts behave the same way. 

For now I will try to find some fonts where the special characters don't stand out so much.

Sounds like a plan, Anca and please keep us posted if you need any other help! 

Would love to know the font you ended up using Anca. Doing Romanian language work also and the standard fonts are broken with any special character.

I still haven't found ones that I am happy about, but I use mostly Merriweather and Roboto.

As you can see, there still is a  notable difference. I wish there was a solution because I loved Rise from the beginning and it is getting better and better.

Thank you Anca for your reply. That's so annoying that Rise won't allow for this. I've searched the internet for compatible fonts and none of them are working with Rise with the special "Latin" characters. 

Articulate, surely your team has come across this before. Is this a bug in the system??

Just an update: Helvetica Neue font is the only web font I've found to work. It would be nice for the Articulate team to chime in on this because other supported fonts aren't displaying these diacritic characters. The fact that Helvetica Neue works seems to me like a bug.

Otherwise, alist of compatible fonts with diacritic characters, that work with Rise, would be extremely useful.

Thank you, Ros!

It would really be extremely useful to have fonts with diacritic characters that work in Rise.

Hi there, Ros and Anca. Thank you both for the collaboration and sharing your findings!

We have this updated article on getting non-latin characters, or diacritics, to appear as they should in Rise 360. Please let us know if you need more help after using this method!

I have used this article and none of the fonts on Google Fonts work with Articulate Rise. There is a list of default Rise fonts on that page which says you can download their counterpart on Google Fonts that should include these non-latin characters, or diacritics. When you download the fonts they still do not work in Rise. On Google Fonts you can test the font and you can they work for these non-latin characters, but they just don't work when you put them in Rise. They default to a serif font instead of the one specified.

If you scroll up, Anca has given an image of what is happening in her first reply to her post. 

Thanks for clarifying, Ros. I see your case with Renson, and he did find an issue. We'll let you know if we have any updates.

Any news about Romanian diacritics? The problem still persists in Rise,

I cannot find fonts that look profesional in Rise, for Romanian language special characters.

Any update from Rise developers?

Hello, Adriana. Diacritics aren't showing properly in the sidebar menu or in some of the button labels because those areas aren't using your custom fonts at this point.

If you're using a custom font that includes diacritics in the set, however, you should see your Romanian text appear correctly in places like the course title and text within the course content. We'll post here if we have updates to share about custom fonts being used in the sidebar and in labels.

Hi, Crystal. Thank you for your reply!

I have tried several font sets that includes romanian diacritics, none of them works properly in Rise. Can you give me an example of a custom font set that works properly in Rise, with Romanian diacritics? I would really appreciate it. 

I attached a print screen from my course, as it is now. You can see a lot of ”ă” and ”ț” that are not displayed properly.  

Hi Adriana, we don't have a recommend font to use for Romanian diacritics. I would defer to the community to recommend what font they found that displays the diacritics correctly and looks professional. 

Hello, I noticed the same issue with Czech special characters. It's fine for me to find the correct font and upload it as custom font, however, I am now facing the problem Crystal mentioned: diacritics aren't showing properly in the sidebar menu, lessons names and headlines. Do you forsee any quick correction of this issue?

Hi Miroslava,

Rise 360 doesn't allow for diacritics in the sidebar menu, lessons names, and lesson headers right now. That's not something our team is working on currently, but we'll let you know if that changes! 

Hi Alyssa,
thank you for your answer, however, it's a pitty as I believe it's not only Czech & Romanian users who have this painful issue - I saw similar issues noted by Polish users as well and I'm sure there will be more.

It would be helpful if, at least, there would be one "system" font in Rise which supports all the special characters across the different alphabets and which may be used in labels and menu as well as in the other text fields. I understand the utilisation of custom fonts in labels and menu require more work on your side and therefore isn't on the roadmap, but what we need isn't a new feature, its an issue fix.

Do you think something can be done on that point?

Thank you!

Hi Miroslava, 

I hear you, and I'm sorry this is a hurdle for your team. This isn't something on our priority list right now. If anything changes, we'll update you here. 

Thank you Alyssa. I will be hoping for changes coming soon.

Hi, i have problem with Serbian Latin letters such as ščćđž... not showing well in Rise. is there some solutin for this promlem? Thank you

Ana

Hi Ana!

For non-Latin characters to display in Rise 360 courses, you have to download and install additional font sets. We have links to all of Rise 360's default fonts as well as instructions on how to install them.

Have you tried the instructions from this article? How To Get Non-Latin Characters to Display Correctly

Hi Hazel, the additional (custom) font set, however, doesn't work in lessons menu and labels. Is there any news regarding solving this issue? The Custom font set allows just a partial sollution..