The answer must be really obvious, but I can't sort it. I need to delete some custom blocks that were made by a previous user. That user no longer has access, so she can't come in and delete them herself. How do I do this?
Thanks for your response! But what happens when the user that created the blocks no longer has access to Articulate - they left the company or whatever? Can you delete the user and delete the blocks that way?
4 Replies
Hi Linda,
You can only delete block templates that you created.
Thanks for your response! But what happens when the user that created the blocks no longer has access to Articulate - they left the company or whatever? Can you delete the user and delete the blocks that way?
Or is there a way to log in as that deleted user to delete the blocks? They're a really big problem for us.
You can ask your Rise Teams Administrator to remove the person and assign their content to someone else.
See https://community.articulate.com/discussions/rise-360/new-in-articulate-360-teams-transfer-content