Drag and drop question causing non-completion status on LMS
Jan 19, 2021
Hi everyone,
I am hoping someone can help me. I've created a course in rise and exported as scorm 1.2 for our LMS (saba). The course loads onto our LMS without issue but when a student completes the course, it is not reporting as completed.
Saba support have looked into it and say it is a content development issue.
Here is the error from the communication log:
error = (43243) Failed to parse runtime interaction category data sent by the content. Failed while parsing interaction having id "urn:scormdriver:Knowledge_Check_Match_these_figures__0".
com.saba.exception.SabaException : (43243) Failed to parse runtime interaction category data sent by the content. Failed while parsing interaction having id "urn:scormdriver:Knowledge_Check_Match_these_figures__0".
at com.saba.client.content.SCORM2004Listener.saveInteractionsData(SCORM2004Listener.java:1684)
at com.saba.client.content.SCORM2004Listener.processPutParam(SCORM2004Listener.java:1185)
at com.saba.client.content.SCORM2004Listener.processRequest(SCORM2004Listener.java:928)
I am hoping it's an error with how I am exporting the file. I really want to use the drag and drop question.
Has anyone come across this error before?
Thanks,
Maire.
1 Reply
Hello Maire! I'm sorry about this issue. Have you tried testing your course in SCORM Cloud, and are you getting the same error? If you encounter the same errors in SCORM Cloud, please open a support case here, and we'll be happy to work with you directly in troubleshooting your course.