GIF Issues - Fine in Rise, Review and Browsers, Broken in LMS
Dec 13, 2021
Hi,
Can anyone help me. I created a Rise project and at the beginning of each section I added a gif animation. They all worked perfect except for one that I created myself through Camtasia.
It has been reviewed through Review 360 and all the browsers, and it worked perfectly and I checked all the settings on everything, looping, size, resolution- color, etc. Even tested the image through all browsers.
Then when it was pushed to the LMS the gif image animation is shown broken. just the one I created. I am confused at this point. Is it APIx related or export setting?
Thank you,
Carrie
2 Replies
I can't help, but I'm also having the same problem. Looks fine in everything but our Moodle-based LMS.
Hi Carrie and Judy! I was wondering if you were able to test your Rise courses with GIFs in SCORM Cloud. This article has troubleshooting steps to help you.
If you're seeing the same issue in SCORM Cloud, would you mind sharing a copy of the GIF where you're seeing the issue? We'd be more than happy to help troubleshoot the issue for you.