I am translating a course that I created in Rise 360. I exported the course as XLIff, duplicate the course and used software to translate the XLIFF file and export the translated text to XLIFF. However, when I cannot import the translated file back to Rise 360 (received message: Import failed)
Hi Farhang, sorry to hear that you have a problem importing your translated XLIFF file back into your Rise 360 course. We would love to take a look at your file; please open a case here. Our support engineers are ready to help.
Hi DR-B learning solutions GmbH, thanks for confirming that you followed the correct order. For this, we would need to take a look at your file to investigate why the import is still failing. Please open a case here. Our support engineers are ready to help.
4 Replies
Hi Farhang, sorry to hear that you have a problem importing your translated XLIFF file back into your Rise 360 course. We would love to take a look at your file; please open a case here. Our support engineers are ready to help.
You need to duplicate the course first, then export the XLIFF file. If you export the XLIFF file first, then duplicate the import will fail.
Hello, i cannot import my XLIFF file, although i followed the steps in the correct order. Please see the attached message. Can you please help?
Hi DR-B learning solutions GmbH, thanks for confirming that you followed the correct order. For this, we would need to take a look at your file to investigate why the import is still failing. Please open a case here. Our support engineers are ready to help.