Issue with Uploading SCORM 1.2 Content from Rise 360

Nov 21, 2023

Hi everyone,

I have been creating courses on Rise and Storyline 360 for the past few months, and have been able to publish as SCORM and upload to our LMS (SuccessFactors) without any issues. Today, I tried to upload a course and it failed. I double checked it wasn't a file size issue, and was presented with some trouble codes I am unsure how to diagnose. Please see below and I would love any insight if anyone had any. 

Thank you.

1 Reply
Angelo Cruz

Hi Derek! I am sorry to hear that you are having trouble uploading your Articulate content to your LMS (SuccessFactors).

Have you tried contacting your LMS administrator with the error you received? They should be able to identify the possible cause of the issue with the error codes that you encountered.

Additionally, you can try testing your published course at SCORM Cloud to see if you can replicate the behavior. If the issue persists in SCORM Cloud, you may open a case with our support team so that we can investigate the issue further.