I want to upload a Rise course to our LMS (Cornerstone on Demand) which contains Storyline blocks (that were published with Review 360 and then integrated in the Rise course).
It shows the following error message: "Multi standards (AICC/ SCORM/ xAPI) are not allowed in one file. Please create a separate file per each (AICC or SCORM or xAPI) and try again."
I tried to upload the Rise course with different formats: SCORM 2004 4th, SCORM 2004 3rd, SCORM 2004 2nd, SCORM 1.2, but neither of them works.
When I remove the Storyline blocks from the same course, I can upload it with all SCORM formats.
Are there any special settings that have to be considered when exporting a Rise course that contains Storyline blocks?
Just found a solution in another post on this issue (deleting the tincan.xml file as well as any references to tincan in the imsmanifest.xml file). That solves the problem, but is actually quite a complicated workaround... Could you try and fix this issue with CSOD platform?
This is a new problem. I've uploaded Rise courses with Storyline blocks in the past and not had this problem. Can we please have an estimated time for resolution? This is a pretty critical issue for many of us and explaining it to non-techie customers is going to be difficult since I was not an issue in the past.
Hey everybody. I'm excited to let you know that we just released update 29 for Storyline 360! Here are all the details.
One of the fixes addresses an issue where a Tin Can file was showing up in Rise 360 courses that included a Storyline block, causing errors when uploading SCORM packages to your LMS.
Here’s how you can update Storyline 360. After updating, please republish your Storyline project to Review 360 as HTML5-only, and reinsert your Storyline block in Rise 360. Let me know how you make out!
I'm really happy to hear that! I just tried an export of Rise with a newly exported Storyline 360 element in it - and it works fine. No more issues with uploads to Cornerstone LMS. Thank you!
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Just found a solution in another post on this issue (deleting the tincan.xml file as well as any references to tincan in the imsmanifest.xml file). That solves the problem, but is actually quite a complicated workaround... Could you try and fix this issue with CSOD platform?
Hi Frauke,
We're working on it! Stay tuned.
Thanks for your patience.
This is a new problem. I've uploaded Rise courses with Storyline blocks in the past and not had this problem. Can we please have an estimated time for resolution? This is a pretty critical issue for many of us and explaining it to non-techie customers is going to be difficult since I was not an issue in the past.
Frauke - Thank you for sharing this workaround.
Hi Justin,
I hear you that this is important. Unfortunately, I don't have an exact ETA for you at this time but I'll be sure to update you as soon as possible.
Thanks for your understanding and patience.
Hi Allison,
Can you already tell us a bit more about the issue? The work around works, but is not ideal :)
Hope you are making progress
thanks
Susan
Hi Susan,
This one is on our priority list – we should have an update for you very soon. You'll be notified as soon as we share anything new here!
Hey everybody. I'm excited to let you know that we just released update 29 for Storyline 360! Here are all the details.
One of the fixes addresses an issue where a Tin Can file was showing up in Rise 360 courses that included a Storyline block, causing errors when uploading SCORM packages to your LMS.
Here’s how you can update Storyline 360. After updating, please republish your Storyline project to Review 360 as HTML5-only, and reinsert your Storyline block in Rise 360. Let me know how you make out!
Hi Crystal,
I'm really happy to hear that! I just tried an export of Rise with a newly exported Storyline 360 element in it - and it works fine. No more issues with uploads to Cornerstone LMS. Thank you!
That's fantastic news, Frauke! Thanks for letting us know it's working well for you.
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