Issues with Translation - Rise

Jun 25, 2020

We are having problems with importing XLIFF files for translation. We tried several things but it still doesn't work. We have imported files that we have imported in the past and it doesn't work. We have also tried to export a file, change nothing in it and import it but it's still the same problem. So it seemed that the exported file was corrupted at the base. Do you have an idea of what can help us?

3 Replies
Alyssa Gomez

Hi there, Hyosang!

You'll want to be sure you're following these four steps for translating a Rise 360 course-- duplicating the course is an important first step!

Also, XLIFF file isn't human-readable, so you'll want to use a translation tool specifically for XLIFF files to translate your course. What translation tool did you use to translate the XLIFF file?