Kallidus video upload enforcing captions

Jun 07, 2023

Videos uploaded as video lesson on kallidus are now enforcing their own captions without providing the option to remove them. The subtitles aren't always picking up the correct words used and overlay information being displayed in the video. This is particularly a problem if screen share is being used as the captions are blocking important information that needs to be viewed. Having incorrect captions can provide misleading information which huge detrimental effects. Is there any other way you can create just a video scorm and upload to Kallidus without it being a course so we can avoid this issue?

1 Reply
Lewis Fairbrother

Hi Jess, I appreciate this is an old post, but for anyone else it might help - it is possible to turn them off. 

Head to:

  • Settings
  • Videos and eLearning
  • Closed Captions / Select On or Off (you will need to re-upload existing videos)

You're right about the captions not being accurate. The most frustrating thing about this is there's no option to add your own VTT or SRT files or to update the Closed Captions manually!