Learner's progress lost when re-uploading new version of SCORM to existing course on LMS
Jan 05, 2023
Hello,
Right now I have courses from Rise 360 exported as SCORM packages and hosted on our LMS. Normally, as users go through the courses they would see their progress and be able to resume where they left off.
The problem is that the content in some of our courses will have to be updated every few months, ranging from small to big changes made in each Rise 360 course, then exported as new versions of the same SCORM packages, and re-uploaded to their existing LMS courses. Am I understanding correctly that with every re-upload of a new version, the learner's progress logged in the course will be lost? If this is the case then it'll be a critical user experience issue for us.
Is there a way or a workaround we can implement that will allow this progress data to be retained for each learner ID and ideally also to let learners resume the course where they left off? I looked at the "Reset Learner Progress" option since it was listed as a resume setting/feature in one article, but this doesn't seem to be what I need.
This is quite urgent, so I would really appreciate any information and support on this!
10 Replies
Loading a new SCORM package typically resets a course to the beginning.
The best solution I've seen is to give users advance notice that a course will be reset. Tell them that if they don't complete the course by a certain date, they will have to retake the entire course.
Hi Sunatthacha Singhara,
It depends on your LMS.
Our LMS allows us to:
Note that if you change the structure of the course by adding or deleting Lessons (Rise definition of Lessons), the course always needs to be treated as option 2 as the previous student suspend data cannot be loaded to a course with a different structure.
Hello Sunatthacha Singhara,
We are also experiencing the same issue as you are. Our user's are losing their progress in the LMS every time they re-open the scorm package or an updated version is implemented. May I ask which LMS you are using?
Hi Heather,
We are using Skilljar.
Hi Karl,
Thanks for sharing. May I ask which LMS platform you are using?
And for option 1 you mentioned, do you mean the student progress data you get in the backend or what students see as their course progress as well?
Hi Sunatthacha Singhara,
Our LMS is TopClass.
Regarding your second question, it keeps the student progress data you get in the backend and what students see as their course progresses as well.
Hi Sunatthacha Singhara,
Did you happen to find a solution to your issue with student progress not saving?
Thank you,
Heather
Hello. I am having the same issue on the Cornerstone platform. Whenever I upload a new version of the course, students' progress gets lost and it kicks them back to the beginning of the course.
Is there a way to save the progress after re-versioning?
Hi, I am having the same issue with LMS365. Is there any way to update the SCORM without losing the learners progress?
Hi Jennifer,
That's a question for your LMS Admin, or LMS vendor.