New Teams Feature

Nov 06, 2023

When you use the Teams area in Rise and there are multiple people assigned to the folder (owners / editors), what happens if someone in that group leaves and no longer holds an articulate license?  Would the other users on that folder still see the content if they are not the owner of the folder?  Just want some clarification around the rules of using the Teams area.

2 Replies
Alyssa Gomez

Hi there, Jennie! It sounds like this FAQ will help you in regards to removing someone from a shared folder:

What happens to shared content when the owner is removed from the team?

When you remove someone from your team, you must transfer all their shared content to another member to complete the process. To keep the user's unshared content with their Articulate ID account, uncheck the Include private content box. This is handy when the user is a contractor or freelancer who used their personal Articulate ID to join your team and has private content connected to it. See this article for more information about managing content when users leave your team.

If you're leaving the team, move all the content you want to keep to your Private directory first, then ask your admin to uncheck the Include private content box when removing your access. More details on how long we'll keep your data here.

Let me know if that answers your question!