18 Replies
Erika Romenesko

I have noticed how printing is not optimal for lessons in Rise. I've told my stakeholders printing isn't really the point but I and they and our customers still expected to have it print like a webpage. Printing each individual page isn't going to meet their expectations. Are there any other options for making these lessons print better? Thanks!

Whitney Miller-Nichols

Printing is an important function for course updates in my office! I have directors of several departments who have to review their content annually for updates (changes in laws, regulations, etc) and it's not feasible to ask them to interact in the Articulate environment. An easy way to generate a printable document (even like what is created in Storyline) would be immensely helpful.

Irina Poloubessov

Dear Alyssa,
Unfortunately only a cropped portion of the course is printed, just one a4 page. All the rest cannot be printed and is not seen in a preview of the print dialog. How is it possible to print the whole long chapter then? Do you have the estimated time when the print-to-PDF will also be fixed so it does not  chop the images between pages?
Many thanks!

Alyssa Gomez

Hi Irina!

It sounds like some of your lessons aren't appearing correctly in the PDF document, is that right? 

What kinds of lessons are getting cut off in the PDF -- blocks lessons or pre-built lessons?

Would you be willing to share the PDF document and the Rise "Share" link with me so I can compare the course with the printed document?

Nina Araujo

I am having the same problem, even if the page can be scrolled in its entirety, it will only print a portion, or a "Rise selected" cropped portion of the page. What can I do on my end? Is there an additional setting I need to enable to make this possible? In my case, block lessons are not being printed with all elements. Thank you!

Nicole Dudley

Hello,

I love this new feature; however, I am also having issues with the way the PDFs are printing. Per your previous requests, I have attached a link to the Rise course and the PDF.  You can see that the flashcard stack does not show all of the content that is listed. I am also finding that blank pages are being randomly added (this one has one at the end) or images are being slightly cut off at the bottom and a sliver of it is on the next page with nothing else. 

Like I said, I love this new feature so please let me know if you need any other information to help resolve the issues. 

https://rise.articulate.com/share/dLmRV8lqPMxZwvZBexQ9WWkq0P8G-JcU