Problem with Importing Rise 360 content into Saba Cloud (SOLVED)

Aug 21, 2020

Exporting for LMS the sample Employee Health and Wellness Rise 360 course, the import into SabaCloud of the Articulate-produced zip file failed (tried with SCORM 1.2, 2004, and xAPI).

However, after extracting the course files and then manually re-zipping with Windows->Send to compressed folder, the import was successful.

fwiw

5 Replies
Lea Agato

Hi Michal, do you have attachments in your Rise course that have special characters in the filename such as "ü"? If so, this could be causing the error message you are getting when uploading your file to Saba Cloud.  Saba does not allow any such special characters in the manifest file - only "English" characters are supported. I hope this helps!