Is anyone else having issues with Rise right now? The website won't load for me and I finally got it to display and there are no courses?? I'm right in the middle of a huge project that's due today!!!!! EEEKKKKK! 😡
Did you run into any issues this past weekend, Michael? The outage was fixed on Thursday afternoon, but if you've had any other trouble please let us know by reaching out directly to our Support team here. They're available 24/7.
All kinds of issues. I copied a course and made several edits to the copied
course, but it won't preview correctly. I then when back to the old course
to try to place the edits there, but my animated GIF intro won't work, so I
tried to re-insert the GIF, and it won't load now. I've also tried to
create templates and they won't work.
Here's one example of an error message I received. I tried to upload this
GIF four times - got the same error message each time. It was working
properly in all previous versions.
34 Replies
This only happens when you're faced with drop-dead deadlines!
Did you run into any issues this past weekend, Michael? The outage was fixed on Thursday afternoon, but if you've had any other trouble please let us know by reaching out directly to our Support team here. They're available 24/7.
Is Rise down this morning? I'm having all kinds of issues. Please advise!!
Hey Natalie! Sorry you're running into issues!
Rise 360 is fully operational right now. What kinds of problems are you seeing?
All kinds of issues. I copied a course and made several edits to the copied
course, but it won't preview correctly. I then when back to the old course
to try to place the edits there, but my animated GIF intro won't work, so I
tried to re-insert the GIF, and it won't load now. I've also tried to
create templates and they won't work.
Images won't copy over when duplicating a course. Was working a few hours ago.
Here's one example of an error message I received. I tried to upload this
GIF four times - got the same error message each time. It was working
properly in all previous versions.
[image: Animated GIF.PNG]
Thanks, Stephen and Natalie! Now we're seeing the same thing, and we've updated our status page.
Our team is working on a fix as we speak! We'll let you know as soon as we're back up and running.
Hi everyone!
We've implemented a fix, and images in Rise 360 and Review 360 are working normally. We'll continue to monitor performance carefully.
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