17 Replies
Lisa Haberman

Hi Everyone.

I'm having a similar issue.  I can see the image at the bottom when editing and previewing each block individually, but when previewing the entire course, it only shows up in the first block.

I'm authoring in Chrome.

Here is the share link:


Any help is greatly appreciated!

Lisa Haberman


I was able to fix this issue by turning off entrance animations in my settings.

Open your Rise course, go to Settings, scroll down till the end, then disable the Block Entrance Animations.  Non-text blocks will no longer animate into view as the learner scrolls.

Hoping this helps others!

Wendy Wibbens

I've got 5 blocks at the end of my Rise course that don't show up in either Preview or in Review. They are a variety of block types - some are text/content, some are images. I've tried rebooting the browsers, and tested in multiple browsers (Chrome Version 71.0.3578.98; and IE 11.0.9600) This is the first time I've run into the problem - I have several courses working fine, and didn't want to have to turn off "entrance animations" as was suggested by Lisa H, above. (I'm not able to provide a share link on this forum since the information is proprietary.) Any thoughts on this? 

Allison LaMotte

Hi Benjamin,

I’m sorry that you’re having some trouble here.

Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

In the meantime, if there's anything else I can do to help, please let me know!

Martin Dean

Is there a solution to this problem yet please?  I have an image (a logo) which I have successfully added to various sections in my project.  Elsewhere in the project, the same image does not render.  I can see it in the editor, but not in preview or published forms.

I would appreciate any help that you can give please.