So I have a 9 question quiz block in Rise that I am exporting, and when I pull the results I have people that have 9,18,27, and 36 responses. I assume this is duplicating somehow, but I am not sure how this is happening. It is counting the correct answers perfectly, but I need to remove the duplicates.
I'm sorry you've hit this snag with quiz reporting in your LMS! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If it works at SCORM Cloud, I recommend opening a support case with your LMS provider, Workday, to troubleshoot the issue.
If you can replicate the behavior in SCORM Cloud, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
Thanks! I think it might be because I have quiz retries at unlimited. I just looked again and anyone that had 18.27, or 36 had more incorrect answers so I bet they just went back and looked.
You're most welcome, Edward; thanks for sharing what you see! If you need help with anything else with your Rise course, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
3 Replies
Hello Edward!
I'm sorry you've hit this snag with quiz reporting in your LMS! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If it works at SCORM Cloud, I recommend opening a support case with your LMS provider, Workday, to troubleshoot the issue.
If you can replicate the behavior in SCORM Cloud, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
Thanks! I think it might be because I have quiz retries at unlimited. I just looked again and anyone that had 18.27, or 36 had more incorrect answers so I bet they just went back and looked.
Thanks for getting back to me so quickly!
You're most welcome, Edward; thanks for sharing what you see! If you need help with anything else with your Rise course, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!