Rise Suspend Data
When we export a new Rise build and upload it onto our LMS (which is our own LMS) and clear out previous old files and replace them with new files. When we go to launch the course we get a Gray screen and the course will not load. The only way we can get a course to load is to clear the suspend data. It seems that the suspend data from the old build and the new build are causing a conflict.
Any suggestions on how might be able to get around this as of right now we have to go and clear the suspend data for that user so they can access the course every time.